Support portal - quick support for your situation, and your choices.

There is support available for you - whatever your situation.

Pets, kids, housing, financial, legal advice - or just someone to talk to.

Use our search bar to quickly find what you’re looking for.

Try searching by:

  • location: Newcastle, Lake Macquarie, Upper Hunter, Cessnock, Port Stephens, all areas

  • type of support

  • referral pathways: self-referral, service referral

  • other tags

Not sure what you’re looking for? Browse our list of numbers, or our service list, below.

Useful Contacts

  • If you are in danger call the Police 000

    1800Respect     1800 737 732

    NSW Domestic Violence Line 1800 656 463

    Link2Home (homelessness) 1800 152 152

    Kids Helpline 1800 551 800

    Lifeline 13 11 14

    Mensline 1300 789 978

    Men’s Referral Service 1300 766 491

    NSW Sexual Violence Helpline 1800 385 578

  • Carrie’s Place (Crisis accommodation and resource centre, Maitland) 4934 2585

    Jenny’s Place (Crisis accommodation and resource centre, Newcastle) 4927 8529

    NOVA for Women and Children (Crisis accommodation, Newcastle and Lake Macquarie) 1800 796 654

    Warlga Ngurra Women and Children’s Refuge 4950 1566

    Link2Home (homelessness) 1800 152 152

    Home In Place 1300 333 733

    Housing Contact Centre (Current clients and applicants) 1800 422 322

    Hunter Tenancy Advice Service 4969 7666

  • Catholic Care (Mayfield) 4979 1120

    Interrelate Family Centres 1300 473 528

    Relationships Australia 1300 364 277

    Uniting Counselling and Mediation 4925 6000

  • ACON Hunter (LGBTQ+) 4962 7700

    Family Planning Newcastle 4929 4485

    Family Support Newcastle 4926 3577

    Hunter Women’s Centre 4968 2511

    Interrelate 1300 473 528

    Newcastle Sexual Assault Service 4924 6333

    Relationships Australia (Newcastle) 1300 364 277

    VOCAL (Victims of Crime Assistance League) 4926 2711

    Young People (12-25years old):

    • Headspace Newcastle 4929 4201

    • Headspace Maitland 4931 1000

    Lifeline Counselling 1300 152 854

    Mensline 1300 789 978

    Mental Health Access Line 1800 011 511

    Family Relationship Advice Line 1800 050 321

    Family Drug Support Australia 1300 368 186

    Victims Services 1800 633 063

  • CALM (Community Activities Lake Macquarie) 4950 3888

    Cessnock Family Support 4990 4507

    Child Protection Helpline 13 21 11

    Eastlakes Family Support 4943 9255

    Family Connect and Support 1300 006 480

    Got Your Back Sista 4989 2777

    Maitland Family Support 4914 0444

    Newcastle Family Support Services (Staying Home, Leaving Violence) 4926 3577

    Parentline 1300 853 437

    Port Stephens Family and Neighbourhood Service 4987 4674

    Singleton Family Support 6572 4288

    Yacaaba Nelson Bay (Counselling and Referral) 4984 2176

  • Centrelink Crisis Payment 13 28 50

    Financial Counselling Hunter Valley Project Inc 4968 9686

    Salvation Army Moneycare Newcastle 1800 722 363

    Samaritans Emergency Relief 4922 1500

    St Vincent de Paul Society (Vinnies) Referral Centre 4961 6885

    Survivors R Us Inc 4953 7108

    Wesley Mission 4915 3600

  • List of Free and Cheap Meals, Grocery Items, Emergency relief in Newcastle and Lake Macquarie

  • Aboriginal Legal Service

    4914 6500
    Legal Assistance for Women

    Domestic Violence Unit
    - specialist domestic and family violence service at Legal Aid

    1800 979 529

    Family Advocacy Support Service (FASS) 1800 113 277

    Family Law Courts 1300 352 000

    Hunter Community Legal Centre 4040 9121

    Law Access 1300 888 529

    Legal Aid 4929 5482

    Newcastle Women’s Domestic Violence Court Advocacy Service 4940 8766

    Women’s Legal Service 1800 801 501

  • Aboriginal Legal Service 4914 6500

    Aboriginal Legal Service Legal Assistance for Women

    Aboriginal Tenants Advice and Advocacy Service 4929 5004

    Awabakal Medical Centre 1300 174 908

    Muloobinba Aboriginal Corporation 4969 5299

    Victims Service Access Line Aboriginal Contact Line 1800 019 123

    Warlga Ngurra Women and Children’s Refuge 4950 1566

  • Disability Advocacy NSW 1300 365 085 or 4927 0111

    Elder Abuse Hotline 1800 651 192

    National Disability Abuse and Neglect Hotline 1800 880 052

    People with a Disability Australia 1800 422 015


    Shibui Services

  • ACON Hunter (LGBTQ+) 4962 7700

    QLife 1800 184 527

  • Health Care Interpreter Service and Multicultural Health Service 4924 6285

    Multicultural Neighbourhood Centre 4965 5291

    MOSAIC

    4969 3399

    Police Multicultural CLO 4926 6521

    The Translating and Interpreting Service (TIS National) 13 14 50

 
Newcastle DV Newcastle DV

People With Disabilities Australia (PWDA) Newcastle

Helping people with disability access the National Redress Scheme. Supporting people with a disability who have experienced child sexual abuse 0-17yo under the care of an organisation/institution access apologies and/or compensation. All areas; self-referral available, identified Aboriginal staff member.

Read More
Newcastle DV Newcastle DV

University of Newcastle Legal Centre

UNLC provides a free legal advice service for all community members but does also run a specialty clinic for older persons called the Older Persons Legal Clinic (people aged 60 years and older, or indigenous people aged 50 years and older).

Read More
Newcastle DV Newcastle DV

People With Disabilities Australia (PWDA) Newcastle

Helping people with disability access the National Redress Scheme. Supporting people with a disability who have experienced child sexual abuse 0-17yo under the care of an organisation/institution access apologies and/or compensation. All areas; self-referral available, identified Aboriginal staff member.

Read More