Support portal - quick support for your situation, and your choices.
There is support available for you - whatever your situation.
Pets, kids, housing, financial, legal advice - or just someone to talk to.
Use our search bar to quickly find what you’re looking for.
Try searching by:
location: Newcastle, Lake Macquarie, Upper Hunter, Cessnock, Port Stephens, all areas
type of support
referral pathways: self-referral, service referral
other tags
Not sure what you’re looking for? Browse our list of numbers, or our service list, below.
Useful Contacts
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If you are in danger call the Police 000
1800Respect 1800 737 732NSW Domestic Violence Line 1800 656 463
Link2Home (homelessness) 1800 152 152
Kids Helpline 1800 551 800
Lifeline 13 11 14
Mensline 1300 789 978
Men’s Referral Service 1300 766 491
NSW Sexual Violence Helpline 1800 385 578
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Carrie’s Place (Crisis accommodation and resource centre, Maitland) 4934 2585
Jenny’s Place (Crisis accommodation and resource centre, Newcastle) 4927 8529
NOVA for Women and Children (Crisis accommodation, Newcastle and Lake Macquarie) 1800 796 654
Warlga Ngurra Women and Children’s Refuge 4950 1566
Link2Home (homelessness) 1800 152 152
Home In Place 1300 333 733
Housing Contact Centre (Current clients and applicants) 1800 422 322
Hunter Tenancy Advice Service 4969 7666
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Catholic Care (Mayfield) 4979 1120
Interrelate Family Centres 1300 473 528
Relationships Australia 1300 364 277
Uniting Counselling and Mediation 4925 6000
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ACON Hunter (LGBTQ+) 4962 7700
Family Planning Newcastle 4929 4485
Family Support Newcastle 4926 3577
Hunter Women’s Centre 4968 2511
Interrelate 1300 473 528
Newcastle Sexual Assault Service 4924 6333
Relationships Australia (Newcastle) 1300 364 277
VOCAL (Victims of Crime Assistance League) 4926 2711
Young People (12-25years old):
Headspace Newcastle 4929 4201
Headspace Maitland 4931 1000
Lifeline Counselling 1300 152 854
Mensline 1300 789 978
Mental Health Access Line 1800 011 511
Family Relationship Advice Line 1800 050 321
Family Drug Support Australia 1300 368 186
Victims Services 1800 633 063
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CALM (Community Activities Lake Macquarie) 4950 3888
Cessnock Family Support 4990 4507
Child Protection Helpline 13 21 11
Eastlakes Family Support 4943 9255
Family Connect and Support 1300 006 480
Got Your Back Sista 4989 2777
Maitland Family Support 4914 0444
Newcastle Family Support Services (Staying Home, Leaving Violence) 4926 3577
Parentline 1300 853 437
Port Stephens Family and Neighbourhood Service 4987 4674
Singleton Family Support 6572 4288
Yacaaba Nelson Bay (Counselling and Referral) 4984 2176
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Centrelink Crisis Payment 13 28 50
Financial Counselling Hunter Valley Project Inc 4968 9686
Salvation Army Moneycare Newcastle 1800 722 363
Samaritans Emergency Relief 4922 1500
St Vincent de Paul Society (Vinnies) Referral Centre 4961 6885
Survivors R Us Inc 4953 7108
Wesley Mission 4915 3600
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Aboriginal Legal Service
4914 6500
Legal Assistance for WomenDomestic Violence Unit
- specialist domestic and family violence service at Legal Aid1800 979 529
Family Advocacy Support Service (FASS) 1800 113 277
Family Law Courts 1300 352 000
Hunter Community Legal Centre 4040 9121
Law Access 1300 888 529
Legal Aid 4929 5482
Newcastle Women’s Domestic Violence Court Advocacy Service 4940 8766
Women’s Legal Service 1800 801 501
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Aboriginal Legal Service 4914 6500
Aboriginal Legal Service Legal Assistance for Women
Aboriginal Tenants Advice and Advocacy Service 4929 5004
Awabakal Medical Centre 1300 174 908
Muloobinba Aboriginal Corporation 4969 5299
Victims Service Access Line Aboriginal Contact Line 1800 019 123
Warlga Ngurra Women and Children’s Refuge 4950 1566
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Disability Advocacy NSW 1300 365 085 or 4927 0111
Elder Abuse Hotline 1800 651 192
National Disability Abuse and Neglect Hotline 1800 880 052
People with a Disability Australia 1800 422 015
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ACON Hunter (LGBTQ+) 4962 7700
QLife 1800 184 527
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Health Care Interpreter Service and Multicultural Health Service 4924 6285
Multicultural Neighbourhood Centre 4965 5291
MOSAIC
4969 3399
Police Multicultural CLO 4926 6521
The Translating and Interpreting Service (TIS National) 13 14 50
University of Newcastle Legal Centre
UNLC provides a free legal advice service for all community members but does also run a specialty clinic for older persons called the Older Persons Legal Clinic (people aged 60 years and older, or indigenous people aged 50 years and older).
Newcastle Sexual Assault Service
We support all people who’ve experienced sexual assault or sexual abuse, and their non-offending significant persons. Accessible service with LGBTIQA+ inlusive strategies, interpreters available, and dedicated Aboriginal workers.